The staff at the Rome Termini office kept promoting car upgrades and insurance. After some negotiation, we chose to upgrade to a Ford Kuga. The car was very new and had a navigation system, which was very convenient.

we reached early to pick up the car at 17:36. My booking was made to be picked up at 18:30. The customer service officer did not inform us that we would have to wait till 18:30, he gave us the car early, and only after the trip, I am billed an extra day of rental of 100 euros, when my per day of rental was 57 euros approximately.

It was a new car clean and modern it has carplay which helped a lot when we connected I phone During my trip i had to add addblue fluid I contacted the rent company they advised to add and they will refund The rent company staff was very nice and helpful

It was good sight and easy but they hold all booking money after booking directly Other sights i pay on the same day I receive the car

Car ended up being a different model than what was advertised, but of a similar type.

booking was easy!

Staff very heplfull and pleasant!

Value for Money with car very high !!