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Search for PAYLESS Car Rentals in Wichita

Reservation, sorry, we don’t have any cars available.

Reviewed: Sun, Jun 16, 2019
About PAYLESS: 2.0 /10
Even though I had a reservation for a SUV, that vehicle or anything similar was available. What was the purposes of a reservation was the question I asked the PAYLESS representative. She indicated that the “system” does not allow her to see what vehicles were reserved for that day. Supposedly employees don’t have access to view what cars are needed for customers with reservations. There was no attempt to find a vehicle which could accommodate 6 - 7 passengers. Employee did not check other PAYLESS sites in Wichita for a possible rental. It was a, sorry can’t help you, attitude. I ended up driving my car to Albuquerque. Very poor customer service and inadequate reservation system. Will never rent from PAYLESS or recommend PAYLESS to friends and family.
ford Explorer 7 Seats image
PAYLESS
Wichita
United States
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

J.Ortiz

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Compact | Dodge Neon or similar
PAYLESS
Raleigh
United States
Reviewed: Fri, Mar 6, 2020
“All good. No issues.”
About PAYLESS: 9.7 /10
Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.
About QEEQ: 10.0 /10
All good. No issues.

M.Diseati

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Medium SUV | Jeep Grand Cherokee or similar
PAYLESS
Denver
United States
Reviewed: Thu, Aug 22, 2019
“We ordered a Jeep Cherokee”
About PAYLESS: 7.3 /10
Was told it wouldn’t be right for our trip and was told we needed to upgrade. Was given a smaller jeep for more money. Will not use Payless again

A.Gilcrease

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Medium SUV | Jeep Grand Cherokee or similar
PAYLESS
Denver
United States
Reviewed: Fri, Aug 2, 2019
“really small car”
About PAYLESS: 5.3 /10
We were supposed to get a Jeep Grand Cherokee or similar, what we received was a Mitsubishi Outlander Sport which is a really small suv. And this was after waiting in line for about 40 minutes. I did not go back in to complain because we had been up a really long time at that point and I had my 5yr old and 11 month old with me and they were ready to go plus there was only two people working the counter and at least 20 people waiting at that point. So we just left after barely being able to get our luggage and car seats into the tiny car. I would like to have had the larger vehicle but my kids were done and could not have waited the hour or more for me to get back to the counter.
About QEEQ: 10.0 /10
Your side was great, no issues and would use again.

J.Follmer

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Full Size | Ford Taurus or similar
PAYLESS
Minneapolis
United States
Reviewed: Tue, Jul 16, 2019
“Absolutely no customer service”
About PAYLESS: 2.0 /10
They are no help at all.
About QEEQ: 10.0 /10

View more >
Intermediate | Toyota Corolla or similar
PAYLESS
Phoenix
United States
Reviewed: Wed, Jun 26, 2019
“Great price but too much hassle to use them again.”
About PAYLESS: 8.7 /10
Car was great. Staff was mediocre

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