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Search for PAYLESS Car Rentals in Wichita

Reservation, sorry, we don’t have any cars available.

Reviewed: Sun, Jun 16, 2019
About PAYLESS: 2.0 /10
Even though I had a reservation for a SUV, that vehicle or anything similar was available. What was the purposes of a reservation was the question I asked the PAYLESS representative. She indicated that the “system” does not allow her to see what vehicles were reserved for that day. Supposedly employees don’t have access to view what cars are needed for customers with reservations. There was no attempt to find a vehicle which could accommodate 6 - 7 passengers. Employee did not check other PAYLESS sites in Wichita for a possible rental. It was a, sorry can’t help you, attitude. I ended up driving my car to Albuquerque. Very poor customer service and inadequate reservation system. Will never rent from PAYLESS or recommend PAYLESS to friends and family.
ford Explorer 7 Seats image
PAYLESS
Wichita
United States
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

R.Garcia

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Compact | Hyundai Accent or similar
PAYLESS
Springfield
United States
Reviewed: Thu, Oct 24, 2019
“A good simple car rental that took car of my needs for this trip. Thanks”
About PAYLESS: 9.3 /10
All went well but i wasn't aware you'd charge a set fee for gasoline . I thought you'd charge me a couple of gallons to top off tank. I filled it the day before and used a couple of gallons. I noticed a 30 plus fee for gas service. Not happy with that.
About QEEQ: 10.0 /10
Again gas fee wasn't explained.

A.Gilcrease

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Medium SUV | Jeep Grand Cherokee or similar
PAYLESS
Denver
United States
Reviewed: Fri, Aug 2, 2019
“really small car”
About PAYLESS: 5.3 /10
We were supposed to get a Jeep Grand Cherokee or similar, what we received was a Mitsubishi Outlander Sport which is a really small suv. And this was after waiting in line for about 40 minutes. I did not go back in to complain because we had been up a really long time at that point and I had my 5yr old and 11 month old with me and they were ready to go plus there was only two people working the counter and at least 20 people waiting at that point. So we just left after barely being able to get our luggage and car seats into the tiny car. I would like to have had the larger vehicle but my kids were done and could not have waited the hour or more for me to get back to the counter.
About QEEQ: 10.0 /10
Your side was great, no issues and would use again.

Y.Aragonda

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Large SUV | ford Explorer 7 Seats or similar
PAYLESS
Cincinnati
United States
Reviewed: Thu, Jul 11, 2019
About PAYLESS: 2.0 /10
Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.
About QEEQ: 10.0 /10
Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.

T.CLAYBURN

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Intermediate | Toyota Corolla or similar
PAYLESS
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Wed, May 8, 2019
“disappointing”
About PAYLESS: 5.7 /10
the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...
About QEEQ: 10.0 /10

D.Egelston

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Intermediate | Toyota Corolla or similar
PAYLESS
Portland
United States
Reviewed: Sat, Jul 28, 2018
“Good value overall”
About PAYLESS: 8.8 /10
Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.

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