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Search for PAYLESS Car Rentals in Wichita

Reservation, sorry, we don’t have any cars available.

Reviewed: Sun, Jun 16, 2019
About PAYLESS: 2.0 /10
Even though I had a reservation for a SUV, that vehicle or anything similar was available. What was the purposes of a reservation was the question I asked the PAYLESS representative. She indicated that the “system” does not allow her to see what vehicles were reserved for that day. Supposedly employees don’t have access to view what cars are needed for customers with reservations. There was no attempt to find a vehicle which could accommodate 6 - 7 passengers. Employee did not check other PAYLESS sites in Wichita for a possible rental. It was a, sorry can’t help you, attitude. I ended up driving my car to Albuquerque. Very poor customer service and inadequate reservation system. Will never rent from PAYLESS or recommend PAYLESS to friends and family.
ford Explorer 7 Seats image
PAYLESS
Wichita
United States
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

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Intermediate | Toyota Corolla or similar
PAYLESS
Phoenix
United States
Reviewed: Wed, Oct 9, 2019
About PAYLESS: 7.3 /10
Be prepared for extra hidden fees. They charged me $300.00 security deposit and were supposed to return it. Never did. Instead they told me that this much for that and this for that. A rental went from 75.00 to around 320.00. I specifically asked if I had to refill gas, I was told that I don't have to and they won't charge me. That didnt happen. Stay away from them. I was so dissipointed.

A.Reed

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Medium SUV | Jeep Grand Cherokee or similar
PAYLESS
Denver
United States
Reviewed: Tue, Jul 30, 2019
“Excessively long wait, nice car”
About PAYLESS: 8.0 /10
Picking up the car was a horrible experience with dozens of people waiting outside sitting on their luggage and a huge line winding out the door. The counter agent wasn’t overly friendly and I felt like she was trying to trick me into spending more money. The car was great and everything after getting in the car was excellent.
About QEEQ: 8.0 /10

B.F

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Full Size | Ford Taurus or similar
PAYLESS
Phoenix
United States
Reviewed: Sun, Jun 23, 2019
“After booking it took a while to figure out that I got a voucher and had to use it to find company”
About PAYLESS: 10.0 /10
All good
About QEEQ: 8.0 /10
Telling me which company I was renting from

J.Jamison

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Full Size | Ford Taurus or similar
PAYLESS
Salt Lake City
United States
Reviewed: Thu, Jun 20, 2019
“Pushy upselling 101”
About PAYLESS: 8.0 /10
The counter staff tried to upsell a more expensive vehicle to every customer while I was at the counter. It wasn't even subtle and definitely a put off. Didn't have my car supposedly so I opted for a minivan which had more space anyway so it worked out. Vehicle was fine and value was good. Staff's selling techniques was the issue.
About QEEQ: 8.0 /10

R.R

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Economy | Hyundai Accent or similar
PAYLESS
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Aug 21, 2018
“Great service ! Great price !”
About PAYLESS: 10.0 /10
Like: Katie who was helping us rent our car amazing .She was friendly and very helpful .She deserve a raise and a promotion for sure. Thank you Katy ( hope I got her name right ) we appreciate your help.

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