HAWAII - KAUAI ISLAND CAR RENTAL REVIEWS

Chose the rental company's full insurance. At the store, there was no upselling—just a question about whether to return with a full tank or buy a tank of fuel. Both pickup and drop-off were quick, and the shuttle runs every five minutes.

Very satisfied

Quite satisfied

Basic car which I booked . Excellent service and no upselling which I appreciated

Excellent platform. The best there is for value

Everything went smoothly.

The pre-authorization refund was processed quickly!

Very satisfied

Fast service and easy to locate the store.

Satisfied

Overall good, fairly efficient.

No wait for pickup. Booked a compact SUV, but received a mid-sized SUV instead. The exterior had several minor scratches, and the interior was quite dirty. Luckily, the car drove without issues and there were no complaints during return. Refund of the $200 deposit was processed within half an hour after returning the car. Note that getting the car earlier means you’ll need to return it earlier as well. Picked up the car within half an hour of landing on Kauai Island. Overall, satisfied.

Great

Great

Staff were great, car was great, the queue to pick up the car was long, and only 2 or 3 staff taking the bookings. Surely the rental company knows exactly how many cars are booked per flight, and can therefore have sufficient staff on hand to deal with the influx. We had prebooked and prepaid, so only had to produce licence and sign off, but still had to wait in queue with others who either hadn't booked at all, or had booked and not paid. It was a long drawn out affair.

Great counter rep at thirty's in Lihue. Airport

Very satisfied

Very efficient

Booking is simple and convenient, and picking up the car went smoothly.

Very satisfied