They insisted that I buy insurance at the beginning, which I refused.

The staff was very friendly. I rented an X3, but received an X1.

Carro velho, cheio de pequenos defeitos. A locadora cobrou taxas que não estavam contratadas.

Carro atendeu as expectativas, sem problemas para encontrar no aeroporto, atendimento rapido, só faltou um atendimento em outro idioma sem ser o ingles, mas conseguimos resolver.

Muito pratico e objetivo.

Like: Excellent comfortable car, worked perfectly for our family of five. Sat Nav was essential.
Dislike: On arriving at the desk on time for our car, I was told that it wasn’t ready and they were waiting for a minivan to come in. Having prebooked the car and very tired from a trans Atlantic flight I was very surprised by this. We had to wait over 30 mins in the end.