After arriving at the agreed time, the store was nowhere to be found. I had to call for instructions, which wasted a lot of time. Additionally, they didn't adjust the rental period to account for the long wait. I ended up picking up the car close to 4 PM, but the rental document still stated a pickup time of 3 PM, and the return time was also set to 3 PM. This severely disrupted my schedule.

Very good

Very satisfied, nothing else!

The car rental experience was extremely poor. 1. They did not provide me with an SUV or a vehicle of the same category. 2. Due to vehicle quality issues, the car could not start at a gas station (repair station), and the delayed roadside assistance caused significant trip delays, leading to substantial economic losses. 3. After returning home, I was charged on my credit card and unreasonably asked to pay for vehicle repair costs (the malfunction was due to vehicle issues, not driver error). 4. In Norway, QEEQ's 24-hour customer service did not respond promptly to emails and could not be reached via international phone. QEEQ company did not actively cooperate with after-sales and consumer rights protection, completely ignoring the consumers.

It could be better to know actactly car model before pick up.