The staff are very patient, and the service is excellent. I will choose Gipin for my next rental!

1. We booked a Jeep, but we were given a Japanese car. 2. The Chinese representative had a bad attitude and argued with the customer about the fuel issue. The car was not above F when we picked it up, but they insisted it had to be above F when we returned it. We had to refuel at 10 PM.

You can never get the car you booked . There are always another kind of car instead of the car you booked on the web. But you can’t complain as they mentioned they car provide similar cars

Had to renew and only way was through the website and caused some confusion with revised drop-off. Very high and expensive excess for insurance.

They took $3000 deposit which is inconvenient. Moreover refund takes around 14+ business days as they suggested .