Hertz is a big company and very reliable.

It's okay

Hertz is really great, especially with zero excess insurance, which gives me peace of mind.

Everything was fine except for the language barrier. Simple enough, but the promised provisional hold turned into an actual charge, and I have no idea when it will be refunded!

As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~