Overall satisfied, but they may not clearly explain the extra insurance you buy. Also, they did not mention that no refund will be given for unused fuel if you purchase the fuel waiver. Friends who rent from them again, if you already bought insurance on QEEQ, clearly inform the rental company not to buy any insurance and decide on the fuel waiver service based on your needs.

The service was very enthusiastic

Satisfied

The time spent waiting to get served at the Budget desk in Orlando International Airport was ridiculous. There were only 3 staff on duty and they spent a long time trying to sell add ons and extras to the customers instead of trying to keep the waiting time down. The car could have been cleaner and there was some slight damage on the car that made me nervous that they might try to charge me for it as nobody comes with you to get the car.

Price drop protector didn't do anything for me.