We were supposed to get a saloon car but they didn't have one so we had to make do with large pick up truck. We told them we wanted a car or even a SUV but they wouldn't entertain us. The girl at Avis was very unhelpful. We managed to go to Avis office in Kissimmee the following evening and they exchanged the truck for a saloon car. However the saloon car then became faulty with all electrics closing down. So no blinkers and nothing showing on dashboard. Very frightening. We had to go back again the next day and eventually got a small SUV. Terrible service from Avis at MCO.

The rental process was indeed convenient. However, there is one issue I'm unsure about. After returning home, I noticed my credit card was still being charged by AVIS, which seems to be for toll fees. No one informed me about this at the time.

The car is in good condition. Although it's a 2014 model, it feels very new.

The pick up was slow, 25 minutes, despite there only being 3 people ahead of me in the queue, but at least it was in the terminal.

Booking worked well and the price drop guarantee worked with a reduction on the original price.

Everything is amazing

Everything is amazing