Overall, very satisfied with the service.

Waited ages for the car in a huge line. When we got the keys it was a 5 minute walk in torrential rain to pick up the car. Other car rentals had a bus to take them there and back. On the way back there was a bus to take us back to the terminal which was appreciated.

I really liked it. The only thing was the international driving permit, it wasn't needed for Canadian licences. I found this out from budget in Iceland which saved me $31.50 And when you said I hadn't picked it up when I had

Now that Budget and Avis have merged, the service attitude is excellent. But the customer service phone line can sometimes be unreliable.

Like: The sales representative was very welcoming and very friendly and give a lot of useful tips.
Dislike: The car was a little worn down and had previous damage on it. I saw some rental agencies put stickers to previous damages to clearly mark what is known to the agency. I would very much appreciate if Budget did the same.