There was a small queue, but the gentleman at the reception was very courteous. Following the reminder from QEEQ, I mentioned that I needed to go to Bruny Island, and he agreed without hesitation. When picking up the car, I found that the rear seatbelt was fastened incorrectly and couldn't be undone. A very handsome guy came to check it out and took us to change the car. Noticing my confused expression as I couldn't start the car, he specifically explained the foot brake and automatic start features. During the trip, I accidentally scraped a roadside post. When I returned the car and explained the situation, the staff checked it out and said it only needed a bit of waxing, and there were no additional charges. Thumbs up!!

They didn't provide the specified car model and there were additional upsells. Not recommended.

Great service, quick car pickup, and simple procedures.

Both the pick-up and drop-off process were very convenient.

The pickup and drop-off process is very convenient, and the staff are friendly. It would be even better if they offered Chinese language services. However, the car condition is average, with many scratches on the exterior and a noticeable odor inside.