The car was well below par.. as mentioned earlier, it appears it was a car that had come in for repairs and was being loaed out.

Every staff member provided excellent service. They even drove to the airport to pick me up, which was quite far. Excellent service.

The car exceeded my expectation. Able to accommodate all my family of 6 and almost like 9 luggages (including small bags big bags)

Price drop protector unable to find in the FAQ

My only minor criticism was that I didn’t receive the car that I ordered. Otherwise, the experience was great and I will use them again.

The rent was such good value I was a little concerned. Some reviews on other sites were raised caution but we found Aucar to be an excellent provider. The pick up situation wasn’t the easiest but for the cheaper price you’ll always get off-airport companies! the van came to pick us up after 20mins or so and insisted we used kids car seats, which I found a professional and caring touch. The car we had matched what we’d booked perfectly (large SUV- the company seems to specialise in them, there were loads!) and was clean and tidy. Whilst loading my wife needed to breastfeed. Without asking one of the staff came over to ask if she needed anything to assist her, which is a really nice touch. The staff took photos of the car in my presence and emailed them to me for evidence - nice smart and modern touch. After rent the handover process was quick and the staff apologised for the delay getting us to the airport, even though it was only 5mins. In summary we had an excellent car and the staff were professional, efficient and courteous. The value was excellent and I’d recommend giving Aucar a go.