The car rental company is very professional, providing clear explanations and timely communication. They proactively shared all the key points and precautions for the trip in advance, clearly marking everything for me. This driving and car rental experience was absolutely fantastic. I will definitely choose this rental company again in the future. Their customer service is excellent, the vehicle was clean, and its condition was great. Initially, I was supposed to pick up the car at Terminal 1, but based on convenience and return trip considerations, I decided to switch to Terminal 2 for both pickup and return—the two terminals are 10 km apart. The rental company promptly drove the car to Terminal 2 for me without any additional charges.

2度目でしたが、応対も丁寧で安心して利用できます。

Very satisfied

Slow service, staff not present

Great car, Great Service. All the instruction to find the counter was so easy. Only one thing bothers me about the pre auth of my cc. It takes more than a week to realese the deposit. But overall excellent.

Great