Landed at around 9 AM local time to pick up the car, waited for 10 minutes but didn't see any staff. Subsequent car pick-up and usage went smoothly, and the car inspection was thorough. The car's condition was average; the steering wheel was misaligned, likely due to a previous accident. The diesel car was fuel-efficient, which was quite satisfying.

Extremely satisfied. Just present your QEEQ order to the counter staff, who will record your international driving permit information, authorize the pre-authorization deposit, and provide necessary instructions. When picking up the car, note any existing dents or scratches, which the staff will also document. Once this is done, you can drive off. Returning the car to a different location was quick (as long as no new scratches were added). Since we were in a rush, we didn't wash the car, but weren't charged a cleaning fee. The pre-authorization deposit was refunded two days after returning to our home country. Thumbs up!

Pick-up and drop-off were quite fast