Make sure to take a photo of the fuel gauge and mileage before starting. If it's not a full tank, you really need to report it. I received a car with an empty tank, thought it was normal, but it turned out it wasn't! They tried to charge me a penalty, but luckily I kept the receipt for refueling.

Although the rental process took an hour, the customer service staff's enthusiasm helped ease the frustration of waiting in line.

Very good

The order required a red or blue car, but when we arrived at the store, they had orange and blue cars in stock. They gave us a white car without any explanation. When we exchanged the car, there was no mention of any compensation, and they directly charged my credit card $100! Very unprofessional company, will never rent from them again!

Older car- battery died the second day- had to wait 4 hours for road side assistance