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+1-8007618913
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+44-2035140670
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1012593122
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Good rental company

Reviewed: Mon, Nov 6, 2017
About Alamo: 8.8 /10
Like: The experience at pick-up and the car, very professional and friendly staff. They gave me a big car Citroen C4 Picasso, but finally I choose a smaller one Renault Clio. The lady at picking-up -Rabab- was fair and pointed me that I have paid for a bigger car than the chosen one. She just wanted to make sure I understood about the downgrade by choosing a car from a smaller group.
Dislike: The company should send e-mail with instructions where to find the rental office in the airport. At Nice Airport Terminal 1, following the signs you go... nowhere, because the rental offices moved in Terminal 2. When dropping-off the car the person who checked the car told me the car was hit on the left side for about more than one meter long. Really I did not see anything, I did not hit the car, I was the only driver all the time. I understand they have to check properly the car when return, but not to show things which I did not do. And really I did not see any damage on the front left door. Finally a supervisor came and set things ok. Maybe the lady was too meticulous in doing the job, but left a bitter taste by showing me something which wasn't real. After all, the car was fully insured, but i did not like the idea to cover something which was not visible and did not came by my fault.
Intermediate SUV | Renault Captur or similar

Relevant Reviews on Alamo Nice French Riviera Airport

Neil Margaret

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Reviewed: Mon, Sep 23, 2024
About Alamo: 6.0 /10
The rental company had good customer service, but I couldn't find the parking lot for car drop-off. I contacted the rental company’s customer support, and they advised me to check with the local branch. Fortunately, the branch was still open.

Gabriel Frances

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Reviewed: Thu, Sep 19, 2024
About Alamo: 6.0 /10
The company did not provide adequate reminders. My flight arrived early, and I reached their store more than an hour ahead of schedule. Since there was no queue, they immediately helped me complete the procedures but failed to inform me that arriving more than an hour early would incur an additional day's rental fee. They directly charged this fee through the pre-authorization. Later, I had to return the car more than an hour early to get this money refunded. A simple reminder would have been enough, and I could have waited for an hour. Additionally, the car was in poor condition. During the trip, a warning light came on indicating the radiator was overheating. In the middle of nowhere, I had to pull over on the roadside, call the rental company, wait for the radiator to cool down, and then find a place to add coolant. This delayed me and incurred out-of-pocket costs for the coolant. No one discussed compensation for these issues with me.

Esther Katte

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Reviewed: Thu, Jul 25, 2024
About Alamo: 8.0 /10
Standard service
About QEEQ: 8.0 /10

Saeraphin

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Wed, Sep 25, 2019
About Alamo: 10.0 /10
Polite, effective and quick staff for a competitive price.
About QEEQ: 10.0 /10

I Hunt

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Compact | Ford Focus or similar
Reviewed: Wed, May 15, 2019
“New car, great service, extortionate price for a flat tyre”
About Alamo: 10.0 /10
Great service, new car. Being charge €155 for a punctured tyre was a bit of a rip off but everything else was excellent.
About QEEQ: 10.0 /10

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