Took forever to get my car at LAX. Had to change vehicles a few days into the rental, at which point LAX changed my return time in SF. But when I arrived on schedule to drop off in downtown SF, the office was closed. Apparently LAX didnt know the closing time in SF. Had to go back to SF office 7am the next morning, but Thrifty charged me an extra day and a late fee - $91.33. I followed their instructions and they charge ME money for a THIRFTY MISTAKE. I am still trying to get my refund. Will never use Thrifty again.

Fast and convenient

Terrible company. Do not go for the cheaper option with this company. We already purchased three insurances on the rental platform, but when we got to the store, the staff kept pushing more insurance on us. We refused but then they asked us to swipe our card for a violation deposit. Turns out they charged us for full coverage insurance instead. When we got back, we found out they deducted over 1700! This is a scam company!

Poor service attitude, no patience!

Large car ordered but not available.

It works