The car rental service has improved compared to before.

When I arrived at Evenes Airport, I found out that all the cars at the store had been rented out, so I had to wait about an hour to get a car. However, they provided me with a brand new Toyota Corolla Cross SUV, which was quite decent to drive. That said, the engine noise was quite loud when driving on steep slopes later on, which might need some attention. Additionally, I returned the car in Harstad, but the operating hours listed on QEEQ were incorrect. The store was closed on Sunday. I recommend checking the hours on Google instead. As a result, I had to spend quite some time at the store entrance before figuring out how to drop the keys into the self-service drop box, which was quite time-consuming.

Arrived on time to pick up the car but was informed there were no available vehicles, nor any alternatives. No solution was provided, and it was unclear how long the wait would be. The company simply ignored the issue. Many others at the location faced the same problem, raising suspicions of severe overbooking.

The car was in excellent condition and very smart, making it easy to drive. However, the downside is that both pickup and dropoff are mostly self-service, which can be inconvenient. Plus, the dropoff location is quite remote.

Satisfied