Dissatisfied, dissatisfied, extremely dissatisfied!

When we arrived at the airport pickup location at around 8 a.m., the line was very long, but there were only two service staff, so the wait time was long.

The staff handling the procedures was not focused, leaving the office for 6/7 minutes at a time, and often helping his colleague when he was there. The process took more than 40 minutes. I think you should complete your own tasks before helping others, right? Besides, he made several mistakes filling out the forms, which had to be corrected multiple times.

Budget rep was very friendly and helpful. Process was efficient & quick. An airport pickup so the line was a bit long fbut manageable.

QeeQ booking was super fast and simple. The rental rate was excellent, and full insurance coverage a bonus. Will definitely try to use QeeQ again!

The service of the counter staff was horrible. The person does not accept my canadian credit card because my driving license was french. This forced me to pay with my french card and to buy a supplement for the insurance whereas I am covered by my canadian credit card... Moreover, the car was smaller than requested through the website.

the car was smaller than requested through the website.