Alamo Kahului Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Suzanne Clarissa

United States

Reviewed: Mon, Aug 19, 2019

About Alamo: 10.0 /10

Excellent service, even when there was an unexpected issue on the road, customer service was very helpful and attentive.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Alamo Kahului Airport

Jay Maud

United States

4-day rental

Premium | Chrysler 300 or similar

Reviewed: Sat, Jun 22, 2019

About Alamo: 10.0 /10

Great

About QEEQ: 10.0 /10

Roderick Crofts

United States

1 days rental

Reviewed: Wed, Oct 11, 2017

About Alamo: 2.0 /10

Terrible, they purposely overcharge.

Clement Sonmerfield

United States

1 days rental

Reviewed: Tue, Sep 27, 2016

About Alamo: 4.0 /10

I reserved a Grand Cherokee-level SUV, but when I got to the store, they offered me a Nissan Rogue or a Jeep Patriot and said I could only choose one. It was really frustrating since there were at least 20 Wranglers parked nearby. I asked the staff if I could switch, but they refused. I ended up calling QEEQ customer service for help. They were polite, but after talking to the store employees, nothing changed. In the end, I had no choice but to accept the Rogue, which turned out to be a 2.0 low-end model. It was quite disappointing to spend money on a Grand Cherokee-level SUV and end up with a compact SUV. Previously, when I rented cars from other places, I got vehicles like the Ford Explorer, which are of the same class. ALAMO's service was quite average.