I booked a Renault, but they said there were no cars available when I arrived and instead gave me a free upgrade to a Polo, which was acceptable. The office is located on the outer right side of the arrivals hall at Izmir Airport. You need to walk a few steps further to the right, as it is not together with the other car rental companies. The staff was quite friendly, and the procedures were completed quickly after I presented my documents. They tried to sell me insurance, but I mentioned I had already purchased full coverage through QEEQ, and there were no further issues.

Excellent service! They thoroughly explain and introduce everything when you pick up the car, and the inspection is done very meticulously with a great attitude. We didn't rent a navigation system, but found out that the car had one, which solved our big problem in the UK. We covered thousands of miles relying solely on the in-car GPS. This deserves a commendation! Additionally, the staff was very enthusiastic when we returned the car; the entire return process took less than a minute, something unimaginable in our home country. Thank you, GREEN MOTION, for the service!

The staff were very friendly. They only needed my domestic driver's license and passport; the English notarization seemed unnecessary as they didn’t ask for it at all. When picking up the car, I was very thorough in my inspection and returned to the counter twice to point out additional scratches that I hadn’t noticed before. The second time, the agent told me it was fine as long as I marked them, which made me a bit uneasy, but I had no choice. When returning the car, I had to use the restroom, and by the time I got back, my wife said the car had already been returned without any special inspection. This company is truly trustworthy. I noticed that most of their cars seem relatively new, mostly from this year. My Toyota RAV4 diesel version had only driven 10,000 kilometers when I picked it up, and the car was in excellent condition. Next time I visit the UK, I will choose them again!

Green Motion provides excellent service. They only require a translated version of the driver's license, not a notarized one. The pickup and return processes are very simple and quick. I recommend purchasing insurance in the UK; I bought a daily insurance for £10. Later, my car ended up in a ditch, and after calling the accident hotline, a tow truck came and didn't charge me a penny. When returning the car, they mentioned that the towing cost would have been over £700, but since I had insurance, I didn’t have to pay. The rear mudguard of the car was accidentally knocked off by my husband, and it cost £56 at the repair shop to glue it back on. When returning the car, the front mirror was scratched, and both the front and rear mudguards were slightly damaged. They withheld £150 for repairs, but the final repair bill was over £600. Because I had insurance, the £150 covered everything. Overall, I am very satisfied with this car rental company! I recommend that anyone not used to driving a right-hand drive car get insurance when renting a car in the UK.

There was a minor scratch, and the charge was exorbitantly high.