The day before, I stopped by to confirm the details. Seeing that there were three of us with a lot of luggage, they upgraded us to a Peugeot 3008 when we picked up the car the next day. They carefully walked us through an inspection of the car, proactively pointed out two small scratches, and suggested we take a video. They patiently taught us how to connect the phone to the navigation system. Since I purchased full insurance through the app, there was no upselling at the store. Returning the car in Rome was convenient; the drop-off was on the third floor of a building at the airport. They mentioned that the deposit would be refunded within a week if there were no issues, and it was refunded as promised. Overall, the service was excellent. Note that for the deposit, the driver's chip credit card (VISA or MASTER) is mandatory; magnetic stripe cards are not accepted.

Very satisfied

Overall quite good, no queue for pickup, took 20 minutes, consulate notarized documents needed.

I read a few reviews which advised against using Alamo but to be honest I couldn't fault it. The staff were helpful, the vehicle was great and we had a trouble free holiday. They don't make a big fuss on returning the car, they just walk round and make sure there is no perceptible damage that wasn't there before and sign it off. All perfectly standard and normal practice. Thank you will use again, exceptionally good value and service.

Not much to say about the booking process. It is what it is. It was problem free and everything was recognised at the airport end without issues.

The guys asked for signature about car condition before I actually saw a car. But they work fast maybe because of that, not spending extra time. Also they offered me bigger car, witch was a good choice.