Satisfied

Aside from the car's interior being a bit dirty (still within acceptable limits), everything else was excellent. I chose Alamo's self-service kiosk for car rental, where a staff member was very enthusiastic and helpful. The process was convenient, and incidents were handled promptly. Both QEEQ and Alamo responded quickly. I will choose QEEQ and Alamo again next time.

The staff asked if I wanted to pay extra to upgrade the car model. I firmly refused but was still given a four-door car in the end. The practice of trying to get customers to upgrade when no two-door cars are available greatly diminishes my impression of the company.

The service was excellent and very convenient. I paid a bit extra to upgrade from a two-door Wrangler to a four-door. Choosing a 4WD on the Big Island was definitely the right decision, the trip was very enjoyable!!!