Very satisfied overall and worth sharing. Customer service intervention was timely. The previously rented car had some issues, and they upgraded the vehicle directly, which is commendable.

Terrible company. Do not go for the cheaper option with this company. We already purchased three insurances on the rental platform, but when we got to the store, the staff kept pushing more insurance on us. We refused but then they asked us to swipe our card for a violation deposit. Turns out they charged us for full coverage insurance instead. When we got back, we found out they deducted over 1700! This is a scam company!

I had booked a B-class car, but when I arrived at the store, they only had A-class cars like Corolla and Sylphy available. They couldn't upgrade the car or refund the price difference. The car was relatively new. The service was impatient when asked a few more questions. However, the deposit was refunded quickly when returning the car.

They refused to rent because we didn't have the original driver's license. The queue was long, and they just wanted to get rid of us without offering any constructive suggestions.

Pretty good, not crowded and clean.