9 The store is easy to locate, there are multiple windows so queuing is minimal. They do promote insurance and electronic toll devices, but simply stating that you don't need them is fine. The vehicles are relatively new, and both pickup and drop-off processes are convenient.

Good, quick queue

When picking up the car, they didn't mention whether we should buy a full tank of gas. They charged us over $350, claiming it was a pre-authorization without explaining that it included fuel. The deposit should have only been $200. They never provided a detailed bill and just asked for an electronic signature. This is clearly fraudulent behavior.

I didn't take the rental company's bus, so the line wasn't long.

The wait time for picking up the car was quite long.