Was ok, but could be better

Handling insurance claims, waiting for compensation.

Car was supplied with a not quite full tank of fuel. Reception desk staff did not seem interested in helping as the staff who hand over cars appeared to be on a break. Peugot 3008 supplied was in good condition but not convinced this could be classified as a full size estate.

Was advised to go to Easy Rent on first floor no mention of Surprice at all. Not one panel of the car clear of scratches and bumps. Warning light wouldn’t go off was told it was tyre pressure and was advised that it’s ok when they kicked the wheel. Dreadful rattling noises.

All right

First class service and no complaints other than no explanation given about setting the clock on the windscreen when parking - cost me a parking ticket!!

The £1500 block reserve payment in case of accidents etc was a big surprise and means is locked for the rental period and at least 3 days afterwards.