Was ok, but could be better

They did not inform us in advance that we had to use a VISA card and freeze 1200 euros.

On the morning of March 15th, I found the car wouldn't start. The rental company came to the rescue and insisted it was my fault for forgetting to turn off the lights (though I was sure everything was off). Miraculously, the battery went flat again at 3 PM on March 16th, almost making me miss my flight. In frustration, I abandoned the car and left. They then blamed me again, saying the driving time was too short to charge the battery. I said I didn't leave the car parked for an extended period. After the flight, I discovered unexpected charges on my credit card: 160 euros and 460 euros. Even though I had full insurance, their refusal to acknowledge the battery issue was infuriating. This is what you get for renting a car for 50 RMB per day from this company. The rental platform didn't promptly contact the rental company to resolve the issue; I had to follow up myself. I wanted to ask what would have happened if this issue occurred when driving to a cliffside two days earlier.

As always amazing service.

Brilliant app highly recommend

Stupid procedure didn’t accept any major credit or debit cards. They wanted a £1,300 deposit, ridiculous. Didn’t rent the car, and wasted my money.

Great service at both pick and and drop off. Surprice was our first and last impression of the country and straight away we knew we were going to have a great holiday based on their friendly and helpful nature.