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Live chat Email us Service Code: 9473943221
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Reviewed: Fri, Jun 28, 2019
About Apex: 9.3 /10
one of the car tires was not safe to drive and i suffered a side-wall blow out. Luckily, i was able to change the (small) spare and get to a service facility. Apex didn't give the best advice by phone, but when I returned with a receipt of service and the original tire, they quickly and professionally credited me for the charge I incurred.
About QEEQ: 10.0 /10
Compact | Nissan Wingroad or similar

Relevant Reviews on Apex Queenstown Airport

Odelia Lucius

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Reviewed: Fri, Feb 16, 2024
About Apex: 10.0 /10
Satisfied
About QEEQ: 8.0 /10

Frederic Gregory

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Reviewed: Sun, Jun 30, 2019
About Apex: 6.0 /10
Average service attitude

Isabel Jim

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Reviewed: Thu, Feb 14, 2019
About Apex: 2.0 /10
The Queenstown branch is small with inefficient customer service, and there were long queues. We were attended by a young male staff member who was very unfriendly and had a cold demeanor throughout. When we had questions after picking up the car, we had to wait too long, causing our children to be exposed to the sun. When we urged him, he started pointing fingers at us while speaking. The online claims about Apex's poor attitude towards Chinese customers seem to be true. However, all the local people we met during our New Zealand road trip were very friendly.
About QEEQ: 10.0 /10

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Medium SUV | Toyota RAV4 or similar
Reviewed: Thu, Jan 2, 2020
About Apex: 9.0 /10
The car was a bit long in the tooth...about 140k miles and it showed
About QEEQ: 8.0 /10

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Economy | Nissan Tiida or similar
Reviewed: Wed, Jan 30, 2019
“We had to call 3 times before someone would pick us up at the airport. We lost close to 30 min.”
About Apex: 6.3 /10
We had to call 3 times before someone would pick us up at the airport, although we were at the correct pick-up spot. In all, we lost close to 30 min.

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