Very satisfied with Alpha's service. When returning the car, I couldn't find a gas station, but the staff kindly reminded me that I could fill up the tank myself before returning the car and even told me the location of nearby gas stations. Very considerate! The only inconvenience was that Alpha is not located in the airport terminal and requires a shuttle ride, but everything else was great.

Very satisfied

Everything else was fine, except that I chose to add a baby seat when renting the car. The staff didn't teach me how to install it, saying the store policy doesn’t allow them to do so. I’m not sure what the reasoning behind such a policy is, if it indeed exists.

Very satisfied, very friendly and hospitable

Not applying the same rate for extensions.