Average. The software marked the wrong pickup location, which caused me to take many unnecessary detours. I had to call to finally be informed that it was on the first floor of Penang International Airport.

I rented a car for five days in total. Initially, I got a Nissan Almera, but on the third day, the car suddenly couldn't shift gears. I contacted customer service, and after waiting for more than an hour in downtown Penang, an employee from the rental company arrived with a Honda City to replace my car. The replacement car was relatively newer, had better power, and I drove smoothly all the way to Kuala Lumpur.