Since both pickup and drop-off times were outside the store's working hours, I didn't meet the staff. However, there was an airport shuttle service to the pickup location.

Average. During the rental, they promised to change the car but did not follow through. The originally booked Toyota HiAce was replaced by an old and worn-out Maxus van. The dashboard lights were not working, making it difficult to see speed and fuel levels at night, which was very unsafe and affected usage. The brakes were faulty, and the car rolled backward. I applied for compensation but still haven't received a resolution. The overseas partner company claimed this was the only car available, leaving me feeling helpless.

The 12-seater Toyota Hiace was in terrible condition, completely different from the model shown in the pictures. It was a 20-year-old version with manual roll-down windows, the interior was a total mess with many trims falling off. The exterior had collision marks, dents on the doors that hadn't been repaired, and some parts were even rusted. I will never rent from this company again.

We rented the car outside business hours, so we contacted a third party to pick it up.

Most of their cars are old and in bad shape, you must mentioned the model of the car in the ad.