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Live chat Email us Service Code: 7213982312
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Reviewed: Fri, Mar 1, 2024
About Europcar: 10.0 /10
I always choose Europcar for overseas car rentals. I'm very satisfied with their overall service.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in Australia

Deirdre Bartlett

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Reviewed: Tue, Aug 20, 2024
About Europcar: 10.0 /10
Excellent service! This is the second time I've rented from this company, and both experiences were delightful.
About QEEQ: 10.0 /10

Megan Marjory

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Reviewed: Fri, May 10, 2019
About Europcar: 6.0 /10

Edward Sutrisno

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Large SUV | Toyota Kluger or similar
Reviewed: Thu, Feb 20, 2020
“Got an Isuzu MUX instead of Toyota Kluger, pickup counter hard to reach by phone”
About Europcar: 8.3 /10
We were hoping to get a Toyota Kluger but got an Isuzu MUX instead which has less trunk space. The car was quite new with 5000 km mileage. The off airport pickup counter was a 5 minute drive with the shuttle bus. It took me a long time to reach the branch by phone when i wanted to ask for directions to the shuttle bus pickup point. It took us nearly an hour to get to the pickup counter and get our car. Returning the car in Sydney airport was super fast.
About QEEQ: 10.0 /10
Everything went smoothly. Good deal on the rental, thanks!
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R.Patel

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Compact | Kia Cerato or similar
Reviewed: Sun, May 19, 2019
“It was ok..could have been more smooth as my details must have been passed to Europcar yet they took”
About Europcar: 4.0 /10
Very terrible, picking up took more than 40mins, asked my details again although I had it booked through your app. Car inspection wasn't precise and When I went to drop off the car, was nearly falsely charged an excess of over $4000 for the damage that was already on the car, luckily I had pictures taken prior to hiring the car. And when called the Clayton branch, I was told the details of that particular vehicle's damages are storred in the system, so why I was given a piece of paper which said there was no damage to the car? How many customers may have or might suffer from this sort of incidents?

M.O'Brien

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Economy | Kia Rio or similar
Reviewed: Tue, Apr 23, 2019
“Straightforward”
About Europcar: 8.7 /10
Customer service but slow when you just want to jump in the car and go. He did have issues with the printer. Clean car, good choice but issues with one tyre with a slow leak I think which I reported on returning the car. Signs for returning the car at Launceston airport need to be bigger and in more of them. There were 2 or 3 cars like us confused as to where to go.
About QEEQ: 8.0 /10
Excellent and would use you again. Price exceptional. Would recommend you to family and friends.

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