The staff put a lot of effort into upselling insurance, which was a bit unpleasant. However, returning the car went smoothly with no issues. If you're opting for basic insurance, make sure to inspect the car carefully. If you're unfamiliar with the area, it's better to get full coverage since car repairs in Australia can be costly.

Great service.

Pretty good, it's my second time using it.

The Melbourne city branch closes at 5 PM, and they won't accept returns even a few minutes late. You have to return the car the next morning, and they charge an extra half-day rental fee.

Good service at the counter but car is old