Inspection showed no issues and we signed off, but later they emailed claiming there was damage and charged me nearly a thousand yuan without reason. This is a terrible company!!

1- during the process to receive the car told me model 2017 even i asked for new model!!!!!! 2- during pick up the car I waited around 30 minutes (that’s bad) 3- when they brought the car was very old car 2015 4- the car very dirty 5- the battery of the car died after 3 days 6- when I called emergency number 800 nobody answered 7- i called ALAIN branch thanks god they answered and bring another car. In the end I will not go again with Fast rent car they are ver unprofessional people

Not good

There was a scratched area on the lower rear bumper which had been partly repainted which neither the FAST agent nor me spotted at time of pick-up but which was noticed on return. I am concerned that I may end up being liable for damage which I did not cause.

It was difficult to find place,I have to go from terminal 3 to terminal 1to pick up the car ;nothing mentioned about place of office in booking voucher