UNITED ARAB EMIRATES CAR RENTAL REVIEWS

Overall pretty good.

Had to wait about 15 minutes

The car’s performance was really nothing special. Once you picked up a bit of speed it started to feel unstable, almost like it was drifting. When I returned it, the staff tried to make a fuss over a tiny scratch, but luckily I had everything recorded on video. Compared with rental companies back home, there’s definitely a gap in experience.

Super happy with this rental. The exact car I booked was the one I got. Since they’re Chinese themselves, communication was really smooth and everything was straightforward, plus none of that hard-sell insurance stuff you often get from foreign rental companies. Best part is they can handle all the cross-border paperwork (NOC), so it was super convenient to self-drive to Oman.

Great service and everything was processed really quickly.

Probably because of the holidays, the wait to pick up the car was way too long.

It was our first time renting a car overseas and everything went really smoothly. Pick-up was very quick, and the staff clearly walked us through all the details. The car we got was exactly the model we booked on the platform, and it was in pretty good condition. Our friends who drove it all felt it handled well. Returning the car was just as smooth: they checked it quickly and told us on the spot that both the car condition and fuel level were all good. After we got back home, we soon received the toll and parking bills, and as soon as everything was settled, our deposit was unfrozen right away. This city is by the sea, so the car got covered in bird droppings when parked outside. We thought we’d be charged a cleaning fee, but there was none—clearly the rental company understands that bird mess is just part of being in a coastal city and not something we did on purpose, which felt very considerate.

No pushy insurance sales, pickup was really quick, they upgraded the car, and returning it was smooth too.

Overall pretty satisfied.

The final charges were different from the original quote.

The car was in great condition, communication was quick and responsive, and they explained all the local driving habits and details really clearly. Definitely a thumbs-up from me.

Overall it was pretty good.

Pickup was super smooth and easy to find just by following the signs. They didn’t push any extra insurance at all, just reminded me the booking only included the basic coverage from the rental company.

Super satisfied – we even went over to Oman and the company had all the paperwork ready in advance. The staff were all really nice and helpful.

The guy handling the rental paperwork was honestly something else. I booked the car for three days, and when I went to pick it up he said I had to pay three days of airport parking, a total of 654 AED. My English isn’t that bad, and I clearly saw he entered 654 on the card machine with no decimal point. I questioned it right away, and he immediately canceled the transaction and told me to check the contract, saying it was all explained online. I read it carefully and saw it should be around 50 AED. After going back and forth with him, he suddenly said it was actually 65.1 AED. I told him the 654 he said earlier really scared me. He then claimed he’d “misheard.” Come on, there’s no way I misread that number. Anyway, most of the Indian/Pakistani staff there are fine, but you really do need to stay alert. Be extra careful when renting a car. In the end I only used this one for about a day and a half, returned it early, and switched to a bigger-engine car. Gas there is only about 3–4 AED per liter, so you might as well go for a more powerful ride.

Absolutely fantastic.

Really happy with this rental company. My flight landed in the middle of the night and the staff were still super friendly, patient and attentive, with no pushy upselling at all.

Super satisfied with everything.

Really good, the service was excellent.

Pretty satisfied overall. They didn’t try to charge me anything extra at the end—but to be fair, I also returned the car without any scratches or damage.