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Search for Apex Car Rentals in Sydney
Reviewed: Fri, May 10, 2024
About Apex: 10.0 /10
Very satisfied, both picking up and dropping off the car were quick and smooth. The front desk staff patiently explained the model and insurance options I had booked and asked if I needed to pay for bridge tolls and other essential questions. Besides requesting the bridge toll service, I also opted for zero-deductible insurance. Everything was quick and convenient.
When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.
About QEEQ: 10.0 /10
car image
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia

Relevant Reviews on Apex Sydney Airport

Liz Louise

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Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Sat, Jul 6, 2024
About Apex: 10.0 /10
Thank you very much
About QEEQ: 10.0 /10

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Intermediate | Hyundai Elantra or similar
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, Oct 9, 2019
“Bad start but value for money overall.”
About Apex: 7.7 /10
Lack of communication during pick up. The wait was long and we were not given details of the driver or pickup vehicle. The driver wasn’t informed of who he is picking up as well. There was so much confusion as we kept wondering if we’re boarding the right vehicle. Car was not clean as well, could have been better with a quick wipe down.
About QEEQ: 10.0 /10

M.Weert

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Intermediate | Kia Optima or similar
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Thu, Sep 5, 2019
“12 out of 10 for friendly customer service”
About Apex: 9.7 /10
After the long flight the staff made me feel welcomed and as some one who is very shy i felt at ease with them. Tea and coffee offered on arrival. Pick up was prompt and within 20 mins of my phone call. Car was clean and staff were in no rush showing me around the car answering any questions i had.
About QEEQ: 10.0 /10
Quick and easy what else can you ask for
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R.Burford

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Economy | Hyundai Accent 2 Doors or similar
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Sat, Mar 2, 2019
“Tire tread more than a little "Iffy".”
About Apex: 8.0 /10
Counter help at pickup was friendly and helpful. I noted that the tire tread was very close to required safety replacement. Then during trip a piece of gravel poked a hole through tread surface and the tire shop would not repair it due to tread depth. I ended up having to buy Apex a new tire. Still waiting, for the return of the $100AUD deposit for toll charges.
About QEEQ: 7.0 /10

K.Cheung

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Compact | Kia Cerato or similar
Apex
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Tue, Feb 19, 2019
“BAD SERVICE AND I ALMOST MISSED THE FLIGHT”
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!

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