I registered in advance on my phone, arrived at the store, checked the car, and drove off directly.

Received a free upgrade to a Toyota hybrid. The car was in great condition, had enough power, and was easy to handle. Very satisfied.

We picked up the car around 6:30 due to our flight. Domestic flights to Christchurch usually land after 6 PM. By the time we cleared customs and got our luggage, it was late. The rental company charged us an extra 45 dollars for picking up the car after their closing time of 6 PM, which I find unreasonable.

Extremely bad, not just bad, extremely terrible!! Do not choose this car rental company at any cost! They set various traps for you and then overcharge you. They specifically source ancient second-hand cars, over 10 years old! This wasn't shown on the booking page at all, and the car rental platform has serious issues for not informing customers about the condition of the cars in advance, misleading consumers.

空港に迎え来るまでにかなりの時間1時間半から2時間が掛かっていた こちらは便も伝えているし、待っていても良いのではないかとも思う。