Great Car for Amount Paid

There were very few staff at the counter, and the efficiency was very low. It took us two hours to get served, which is far too slow.

Poor service

The service speed on-site is fine, but if you deviate from your reservation plan, the staff might overcharge you, and you will need to haggle in person. However, the shuttle bus service at Los Angeles airport is insufficient. We waited over 30 minutes for a shuttle, and it was just a minibus. Other rental companies use larger buses that arrive every 3-5 minutes. I probably won't rent from Advantage or EZ at Los Angeles airport again.

The car was excellent! However the steering was not aligned, it veered to the right, but due to time constraints , we r unable to drive back and change , but we loved the car! As we travelled more than 4200km across 11 days,

Like: Loved the car. The lady who checked it in for us was so friendly and helpful. We loved the GPS/pocket wifi, highly recommend it
Dislike: Nothing