Upon arrival, a car came to pick us up after calling, which was quite convenient. However, there was a queue to get the car and the staff were very slow. They also tried to sell additional insurance, so make sure to allow plenty of time.

The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.

The car was good and the service was excellent. The only downside is that it is not located within Brisbane Airport; you need to take a taxi there, but it’s not far.

The car was relatively clean and tidy.

Great car. So good to *not* be renting at the majors, and having good options. Got the full insurance cover at a reasonable rate so had peace of mind. My own car is an old klunker so the fancy features were appreciated.