The overall service feels very American. The staff at the AVIS store are very friendly and operate in a completely different manner compared to domestic services. No matter how many people are waiting to pick up their cars, they work at their own pace without any sense of urgency. Be patient; picking up a car typically takes over half an hour.

Team was very welcoming

Easy to use, at first I thought it eas too good to be true but it is real, even spoke to a real.person about a query which was resolved

Little disappointed on the final 30$ unknown charge

Paid an extra $10 dollars a day to upgrade to a large suv from a medium and still received a medium sized car

Like: We booked three 'Mustang or similar' and 'Chevrolet Tahoe or similar' so they gave us a Mustangs and Tahoe. That`s was exactly what we looking for.
Dislike: 1. The car has 40-50% of gas in tank. 2. The employee tried hard to sell additional insurance. It's annoying. 3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.