The store staff tried to upsell. The first car provided was the same model as reserved but had many scratches. Upon request, they reluctantly replaced it with a Korean car.

Take the shuttle bus directly to the car rental company.

Not bad. I initially thought there would be a Chinese translator at the counter, but there wasn't.

First time using, very satisfied.

Dropped off car and a family member picked me up at drop off center with a rental car from a different company. Dollar attendant refused to let us out of gate. Tried to claim it was one of their cars. Was rude and uncooperative. Took over half hour to get a manager to get gate opened for us.