Satisfied, but the car made a loud noise at high speeds. Luckily, it held up until drop-off without any issues.

Everything went smoothly, but the wait in line to pick up the car was too long.

Avis is a bit pricey. I rented a mid-to-large model and initially got a single-door Wrangler. After negotiating, they gave me a bigger Jeep. I'll consider switching to another rental company next time. This is the second time I've used this company in the US, and it's the second most expensive.

Overall collection service very poor. Wait at airport for transport = 15 minutes. Wait at counter for car = 60 minutes. Car allocated had only small amount of gas - wait to exit LAX rental area = 30 minutes. Overall over 2 hours to collect car