Enjoyed car that was in decent condition but the shuttle bus was unpleasant due to broken a/c

Car wasn’t ready! Had to wait 45 minutes for pickup!

I've made a payment far above the amount already agreed.

Horrible customer service. It took over 1hr and half to get the rental, a lot of hidden fees that they only give you at the counter. Charge separately for individual insurance policies which they tell you a different thing before you call. The airport pick up location is horrible. Overall would not use this company again.

We were charged over close to twice what we were originally quoted. I was told it was a deposit but we haven't received and monies back at this point. Was quoted $368 and was charged $633.

The car was horrible. The ride was poor. Seemed like a wheel was out of balance. It would start off rough and then even out but 0-50 was not good. Car lacked power and acceleration was not smooth. It was a hard pedal which made feel difficult. There was something wrong with the windshield that caused blinding by oncoming car light at night. I tried to remove it by washing the outside and inside several times but the glare remained.