Matches the description, overall satisfied.

It's alright, the pick-up and return process is quick.

Due to my tight schedule, the rental company charged me for fuel at three times the market price. I advise everyone to return the car with a full tank.

I reviewed the car rental notice several times, which required us to return the car with a full tank to avoid unnecessary charges. However, when the rental company authorized a pre-authorization, they charged an upfront fuel fee. Regardless of whether you return the car with a full tank or not, they will levy the prepaid fuel charge. Now, I am asking Zuzuche (the rental platform) for this money back, but they have been delaying for a month without any response. Can't Zuzuche refund me first? If the rental company doesn't refund me, will Zuzuche also not refund me?

Forcing us to buy insurance that overlaps with the one purchased on Zuzuche, and there’s an additional charge of 390 RMB for the repeated purchase. Please address this, Zuzuche!