Not bad

J.Edward

United States

Reviewed: Wed, Jul 3, 2019

About Routes: 9.7 /10

No one answered the phone when we called to be picked up from the airport and had to wait an hour, while everyone else got picked up from their shuttle right away. However, the car was better than expected. New 2019 Kia Forte, very nice car. The lady that helped us check in seemed a bit disengaged and uninterested in helping us, but the guy that helped us check out was awesome and fast. Overall, the whole process went fine and price was great, so I would probably rent from here again.

About QEEQ: 9.0 /10

Routes

Orlando International Airport(MCO)

Orlando

United States

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Orlando Airport

C.Lucana

United States

14-day rental

Compact | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Thu, May 28, 2020

“routes is a great company with super customer service, would suggest to friends.”

About Routes: 10.0 /10

very fast and friendly customer service.

About QEEQ: 8.0 /10

C.Abrahms

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sat, Jun 22, 2019

“You need more staff! We waited about an hour and a half to pick up our car. That is unacceptable.”

About Routes: 9.7 /10

Waited way too long, but the young man that serviced us was wonderful!

About QEEQ: 10.0 /10

H.A

United States

1 days rental

Economy | Kia Rio or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Thu, Feb 7, 2019

“Would not recommend, unsafe vehicles and prices different than advertised.”

About Routes: 5.7 /10

I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.

About QEEQ: 8.0 /10