Good car when received but very poor service during the booking process.

The car they provided was very old, and the air conditioning didn't work. Fortunately, the weather was cool, so we didn't need the AC. The pickup and drop-off staff were straightforward and didn’t fuss over minor scratches.

Very good, very good.

Very satisfied. The car rental desk at Dublin Airport was easy to find, located within the airport. The procedures were straightforward. When we asked if there were any fees for taking the car to Northern Ireland, they assured us there were no extra charges (unlike what the website said about daily fees in euros). After completing the paperwork, the shuttle bus arrived quickly to take us to the parking lot. The staff helped us load all our luggage into the car.

Great service. They didn't charge us any deposit when we picked up the car, which exceeded our expectations. Initially, they recommended a NISSAN MICRA with seriously worn tires, which looked unsafe. We politely declined. Possibly due to the high insurance we purchased at the counter, 20 euros/day, they provided us a very new OPEL, which had only 500 kilometers on it. It was compact and very practical for people like us with different driving habits. During the following 13 days, the car performed excellently, even reaching 140 km/h on the highway without any problems. For a 1.2-liter engine, it did very well. When returning the car, our credit card couldn’t be used at the airport gas station’s automated machine, but the car rental company didn’t have any issues; they just let us pay for the fuel directly. It was a wonderful car rental experience.

Like: Friendly staff and very helpful during hire.
Dislike: Wait at the registration counter was a little long!