Excelente servicio

The car provided was very different from the one I booked. When returning the car late at night, the staff tried to extort me by pointing to an old damage on the car and claiming I caused it, demanding compensation.

Me obligaron a contratar los seguros lo que incremento bastante el costo total de la renta, además de que me dieron un auto de menor nivel que el que contraté. Me comentaron que aunque QEEQ ya tenia coberturas, que esas no eran válidas para ellos.

Mixed feelings. On the positive side, the car was in good condition, return was smooth, and when an insured accident happened, they processed the paperwork and provided a replacement car of the same model with no issues. On the negative side: the airport shuttle bus comes every 20 minutes, we waited 40 minutes for our car, and it wasn't ready even though we arrived an hour later than our scheduled pick-up time. We had to ask twice before they could locate the car. Other than that, everything else was alright and the prices were reasonable.

Two of us rented a car from America car rental and both experienced unauthorized charges on our credit cards in USD and CAD, with varying amounts. Be very cautious if you choose this rental company!

Muy bueno el servicio pero si deberían ser más claros en los temas de seguros y depósitos

Ninguno