EXCELLENT

Despite repeatedly confirming at pickup that I had already purchased insurance and did not need any additional coverage, I was still charged 100 euros for so-called insurance when I returned the car. After multiple phone calls, I still haven't received a satisfactory answer. The refund process is still under verification, and I haven't received the refund yet!

The staff added a fee to the bill without informing us and without our consent! Later, they denied it and didn't respond to our communication. Terrible service, do not choose them!

The rental company was fantastic. When the garage didn't have the car I booked, they upgraded me to an Audi A6 Avant for free. Returning the car was extremely easy, taking about 5 minutes to complete all the procedures, which made our trip incredibly smooth.

There was quite a queue on check-in as there was only one member of staff manning the desk but staff were friendly and car was as described. No issues returning the car, holds released from my card within a week.

Finding the drop off location was not easy

Love this platform