Outstanding car, and very helpful staff. The process was easy and smooth and the car was great.

Picked up the car at Zurich train station, arrived an hour early and the staff at the counter still gave me the car. The staff was super patient and provided some detailed explanations. Returned the car at Geneva airport, but was an hour late due to taking a wrong turn. The staff receiving the car was very kind and told me to go catch my flight while he helped me locate the car.

Good service attitude.

The Hertz at Zurich train station is really great. The service is excellent, and they don't aggressively sell insurance. They gave me a new car that was even bigger than the one I booked. The return inspection was quick and hassle-free.

Overall service was very satisfying, and the staff were very polite.

The front desk staff was very polite and patient.