Smoke screens and dark patterns. The price is not the price. What a waste of time. Never again.

I only rated the store to boost its score so I could use specific coupons later. The service attitude at this store is extremely poor. I booked a C class car but was given a B class because I refused their upselling. Eventually, a Hertz staff kindly resolved the issue. QEEQ customer service was of no help at all.

とても綺麗な最新型の車で快適でした！乗り心地も最高でした！ 楽しいドライブが出来ました！

ネット予約とアプリ、LINEの連動が最後まで出来ませんでした… もう少しわかりやすいといいと思います

I had an 8:30 PM car pickup appointment. I stood in line from 7:30 PM to 9:30 PM to sign the document, and then waited from 9:30 PM until 2:30 AM the next day to finally 'grab' a car. By 'grab', I mean I had to go to the parking lot myself to get it. There were no hot drinks available at the store, the staff was unfriendly, and customers either had to take an electric car or wait for someone else to return their car. The company also told me that I could cancel the contract if I wanted to. The Buick Encore I got had already driven 51,000 miles, and during the rental period, I had two tire punctures. This Thrifty car rental experience was terrible. I hope 'Zuzuche' can provide reasonable compensation for the above issues since I didn't get to the hotel until 3:15 AM the next day.

Muy buen servicio!!!

Excelente servicio!!!

Unfortunately they didn't have a car ready for us and tried to talk us into a paid upgrade. We were on a tight schedule so the fact that a car wasn't ready and waiting for us and we were to wait for one to be delivered from another lot was unacceptable. in the end they discounted us. this made up for the fiasco in the beginning. They deserve another chance. As for the car, it was adequate, no frills or added features but clean and attractive.

Perfect, i love the Price Adjustment feature for when rates lower.