Rented a car for less than 24 hours, but the staff tried to secretly add a fuel purchase to the contract, with the cost exceeding the rental fee. Fortunately, I caught this before signing the contract and insisted on removing it. Once the procedure was completed, there was suddenly no car available. Over ten groups of customers waited cluelessly for nearly an hour before finally receiving a car. When I received the car, the window still had crayon marks with the word 'Tag' written on it, and it was handed over without being cleaned.

Very satisfied

Large company, extensive fleet, formal procedures

At the rental store, I showed the staff the English translation of AVIS, paid the deposit, and got the FORD ESCAPE SUV smoothly. The American staff were very professional and friendly throughout the process.

The car was a great size and we were thrilled with it.

Very easy to use and cheaper than other companies